We are developing a tool to measure experience in an objective way, so you as a retailer may learn how your shop delivers experience in the eyes of the customer.
This tool is nearly finished and we are also working hard to open satellite Labs in Universities in other countries. Are you working at a university that might be interested to partner up? Let us know!
In the meantime, please feel free to browse through our guidelines
These guidelines were developed based on scientific literature. They will help you optimise the experience in your store.