Guidelines from scientific research

By analysing a global collective of research, we've distilled the following design guidelines, tips & tricks.

Be aware of Disneyfication!

Turn the possibility to reuse a building into an opportunity by building a brand and shop identity that really immerses the users into the building or site. Try to seduce your customer by focusing on authenticity. Be mindful of “Disneyfication”, though. This happens when you only focus on the positive and fairy-tale-like context of a site or its history, without adapting the DNA of the store to this. This quickly creates the feeling of a “fake”.

Plevoets & Van Cleempoel, 2016